Our Urology Clinic is held weekly and provides consultation for patients with conditions related to the urinary system.

How to access this clinic

You will need a referral letter from your GP or medical practitioner to access this service.

Your doctor will need to fax your referral to us send it electronically. When your referral is received it will be reviewed by the consulting team and categorised based on clinical urgency.

We will then notify you of the outcome of the specialist review, what your clinical urgency category is, and the expected waiting time for your appointment.

While every attempt will be made to provide you with the earliest possible appointment, the most urgent patients are given priority.

What to bring

  • Your appointment letter
  • A list of medications that you are currently taking
  • Any relevant test results or x-rays from services outside Bendigo Health
  • Any relevant cards (Medicare Card, Health Care Card, Aged Pension, DVA).

Your Appointment

Our Clinics are located on Level 1 in the Bendigo Hospital. We have an automated check-in system. You can either scan your appointment letter or Medicare card at the check-in kiosk to register your arrival. You will be directed to provide a contact mobile phone number. This will enable us to inform you via text message when your appointment is drawing near.

Patients are seen strictly in order of appointment time. We do our best to run to time, however delays do occur and we therefore recommend that you allow at least two hours for your appointment.

Our clinics are conducted by a team of doctors, you may not be seen by the Consultant whose name appears on your appointment letter.

If you need to reschedule or cancel you appointment you should contact 03 5454 8896.

Automated check-in system

Head of Department

A/Prof Janelle Brennan

Specialist Clinics

Level 1 Clinics, Bendigo Hospital

Location

100 Barnard Street
Entry via Mercy Street, Bendigo, VIC, 3550

How to refer your patient

This clinic accepts eReferrals (preferred) and faxed referrals.

Use of eReferral enables secure electronic transmission of referrals to Bendigo Health. eReferral (SeNT/Valida) is available to practices using Medical Director or Best Practice. 

Referrals can be faxed to 03 5454 8922.

From 1 November 2019 triage of new referrals to Urology Clinic for the following conditions will be assessed against the Victorian statewide referral (SRC) criteria for Urology Clinics.

 

Haematuria (adult)

 

 

Statewide referral criteria link

 

Lower urinary tract symptoms (adult)

 

Statewide referral criteria link

 

Prostate cancer (suspected or confirmed) (adult)

 

Statewide referral criteria link

MPHN HealthPathways link 

Recurrent, uncomplicated urinary tract infection (adult)

 

Statewide referral criteria link

 

Renal mass (adult)

 

 

Statewide referral criteria link

MPHN HealthPathways link

Renal tract stones or renal colic (adult)

 

Statewide referral criteria link

MPHN HealthPathways link

Scrotal abnormalities (adult)

 

Statewide referral criteria link

MPHN HealthPathways link

Urinary incontinence (adult)

 

Statewide referral criteria link

MPHN HealthPathways link
MPHN HealthPathway Urinary Incontinence in Men 

 


Patients will not be provided with an appointment or placed on a waiting list unless a complete referral compliant with the statewide referral criteria has been received.

Both you and your patient will be notified of the outcome of the referral.

The demand on specialist clinics is high. Consequently, waiting times for some specialties can be quite lengthy.

Should you have any queries regarding your patient’s referral, please contact the Clinic Nurse Liaison via the dedicated GP only telephone number (if you do not have access to this, please email [email protected] to request same).

Our Service

Our Urology Clinic is held weekly and provides consultation for patients with conditions related to the urinary system.

Head of Department

A/Prof Janelle Brennan

Specialist Clinics

Level 1 Clinics, Bendigo Hospital

Location

100 Barnard Street
Entry via Mercy Street, Bendigo, VIC, 3550