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| CONTACT DETAILS |  |
| Hours: Mon. - Fri., 8:30am - 5pm | |
| Location: Bendigo Hospital campus | |
| Phone: (03) 5454 7131 | |
The Aboriginal Hospital Liaison Officer assists and supports Aboriginal and Torres Strait Islander (ATSI) people and their families whilst accessing Bendigo Health.
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Patient Care:
- To help make your visit to Bendigo Health as informative and supported as possible for both you and your family.
- Assist with admission and discharge planning if required.
- Liaison with staff on patient's behalf if required.
- Assist with understanding of hospital procedures.
- Provide patient support.
- Provide information on support networks for patients and their carers.
- Help access information on services in the community that may help with patient's health and wellbeing.
- Promote health and wellbeing to the Aboriginal and Torres Strait Islander communities.
Internally:
- Promote the importance of holistic health and well being for Aboriginal and Torres Strait Islander people.
- Promote cultural awareness within Bendigo Health, by providing support and education to staff on Aboriginal and Torres Strait Islander health.
- Support Bendigo Health staff to become more informed and aware of the needs of Aboriginal and Torres Strait Islander patients, their families and community.
Referrals:
- Aboriginal and Torres Strait Islander patients can self refer.
- Aboriginal and Torres Strait Islander patients can request to be referred by Bendigo Health staff.
- Bendigo Health staff can fax or email referral with follow up phone call.
- Outside services referrals via phone with follow up fax/email.