Flexible Support Packages offer support to individuals seeking short-term assistance, approximately 3 months duration, and people requiring intensive or longer term support.

Case Managers work in partnership with individuals and their families and carers to identify support needs and develop a plan to increase the individual's capacity and family's resilience.

Eligibility

Flexible Support Packages are designed for children, young people and adults with a disability, as well as their families and carers, where relevant.

Packages are allocated according to the relative need of people and consideration of the following:

• Ageing carers
• Carers with fragile health
• People who require brief and timely intervention to prevent or minimise the need for long-term high cost support
• People who have high or complex support needs
• People who experience significant difficulties accessing community services and flexible service responses
• People who demonstrate significant levels of stress and where the family is at risk of breaking down
• People whose support needs change rapidly and are at risk of moving to supported residential services

How do I Access the Service?

To discuss a possible referral contact a Case Management Services Team Leader. Team Leader Contact details are on the Bendigo Health Case Management Services page.

To make a referral send the Department of Human Services Service Coordination (Consumer Information, Consumer Consent and Summary and Referral Information) forms to a Team Leader. These forms are available on www.connectingcare.com or by calling our office.