The reception office is open from 9.00 am to 4:00pm, Monday to Friday.

Carshalton House is situated in Stoneham Street, Golden Square and forms part of the Golden Oaks Residential Complex. The Hostel is part of the Bendigo Health and is fully accredited.

Carshalton House is a purpose built hostel of 45 beds (44 permanent rooms and one respite room), which opened in 1992. The hostel is made up of five houses, each containing a kitchen and dining area accommodating nine people. The houses are linked by a common dining/lounge area.

All accommodation of single bedrooms and ensuite facilities is at ground floor level. The surrounding gardens, accessible wide verandas and tasetfulsitting rooms to relax in give each home an individual feel and pleasant atmosphere. Accommodation is also available for married couples. Staff are happy to arrange appointment times for prospective residents, family and next of kin to look through the hostel.

Carshalton House has an emphasis on independence, resident self-determination and choice. Residents are actively involved in decision-making and have been instrumental in initiating many quality improvement activities.

Home and community-based activities and caring, supportive staff all combine to make Carshalton House the preferred choice in hostel accommodation for many Bendigo residents.

Service access/entry criteria:

Carshalton House provides residential care to older people who require low-level care. The person must be assessed by the Aged Care Assessment Service as requiring low level residential care and must have a current Aged Care Client Record.

Referrals:

Once the person has been approved by the Aged Care Assessment Service as requiring low-level residential care the person and/or their family can nominate Carshalton House as one of their preferences.

Fees:

Most residents will pay a combination of several fees and charges. Fees are calculated and regulated by the government. As part of the application the person will be required to supply the home with their financial asset information so calculation can be made to ascertain what charges and fees will be required to pay. Please call our Resident Services advisor on (03) 5454 9374 for more details.