The philosophy of the Hospice is to provide a service that recognises, respects and responds to the individual needs of the terminally ill patient and those who support them. Staff aim to meet the physical, emotional, spiritual and social needs of the patient whilst providing support to the family and caregivers. They also assist the patients by preventing or reducing pain and alleviating other symptoms, as well as offering a realistic opportunity to die in a home-like environment.
The Unit has been designed to meet the needs of palliative care patients and their families, providing 10 single rooms with ensuites. In addition to the well-equipped common rooms there are private areas, peaceful gardens and quiet rooms.
The Hospice Unit is located in Bendigo on the Anne Caudle Centre campus, however it is accessible to patients within the Loddon Mallee Region.
All referrals, except in exceptional circumstances are to be discussed with and approved by the Nurse Manager. Referrals may be received from other units, community and district agencies, and private general practitioners. Referrals from outside Bendigo Health require a letter from the referring agency or referral by phone.
There are no patient fees for this service.
There is a waiting list for the service and clients are prioritised according to greatest need.