Acquired Brain Injury Services, Case Management Services

What the service does	A case manager provides a single point of contact for the person and their family to deal with the service system. There are three different services offered by Bendigo Health Case Management Services: Acquired brain injury (ABI) case management Assisted community living funding Flexible funding Acquired brain injury case management Assists people with a moderate level acquired brain injury to remain living at home. Assisted community living funding May be used to access support services which can provide assistance with daily living activities such as household management or participation in social or vocational activities. Flexible funding Flexible funding may be used to provide respite, top up services and fund social support groups.
Service office contact	5454 7833 09:00am - 05:00pm, Mon to Fri
Eligibility and referral process	Referrals - team leader contacts Bendigo PO Box 126 Bendigo 3552 Phone 5454 7833 Fax 5454 7846 Greater Bendigo City Council, Campaspe Shire Council Castlemaine PO Box 50 Castlemaine 3450 Phone 5470 5708 Fax 5470 6688 Central Goldfields, Loddon, Macedon Ranges, Mount Alexander, Gannawarra, and Buloke shire councils Mildura PO Box 5094 Mildura 3502 Phone 5018 7302 Fax 5018 7333 Mildura Rural City Council, Swan Hill Rural City Council. Referral process A referral to Case Management Services (CMS) can be made by the person requesting the service, their family, their doctor or other health professional. Completed SCOTT-2009 referral documents required include confidential referral cover sheet, consumer consent to share information, consumer information, summary and referral information and profiles- as relevant (optional). CMS handles all referrals and feedback to referee’s in the following manner:- a) If possible, all new referral’s are acknowledged with the referrer within five working days of receipt, usually on the referral outcomes fax form b) Within one month of receipt all new referrals are screened for program eligibility and priority. The outcome from that screening process is provided to the referrer, usually via referral outcomes fax form. c) All referrals on program waiting lists are eviewed and information provided to the referrer if: - Further information relating to the initial referral is received - Six months after the initial referral, when further information may be sought from the referrer. Eligibility for acquired brain injury case management and assisted community living funding The target group for this service are people aged 18 years and older who have: a diagnosed ABI, and people who are non-compensable people who require moderate assistance to maintain independent living. Eligibility for flexible funding The target group for this service is those who: have a carer are non-compensable, and who require moderate assistance to maintain independent living.
Locations	Case Management Services is a regional service including the following locations in the Loddon Mallee region: Bendigo (Anne Caudle Centre campus ), Castlemaine, Echuca, Kerang, Kyabram, Kyneton, Mildura, Swan Hill, Maryborough.

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