Bendigo Health
 
 

Home and Community Care (HACC) (via Referral Centre)

 
 
 
 

What the service does

Completes assessments for HACC services provided by the City of Greater Bendigo (except for the Heathcote area) including general home care, personal care, respite care, property maintenance, Meals on Wheels, Planned Activity Group and transport.

 

Assessments are performed at the person’s home.

Service clinical staff

Includes community development workers, nurses and allied health staff. 

HACC assessment office contact

5454 7589 

Referral centre office hours

8:45am – 5:00pm, Mon to Fri
8:30am – 2:00pm
(referral screening clinician)

Referral process

Bendigo Health Referral Centre accepts referrals from inpatient services, hospital outpatient and ambulatory services, general practitioners, allied health and self referrals.

 

 The preferred referral method is via the SCTT form, although Medical Director summary templates from GPs are accepted.

 

Basic demographic information is required including full name, date of birth, contact details including address and telephone number, gender, GP details, consultant details if applicable, and the medical condition/reason for referral.

Referrals may be sent via post to:

 

Bendigo Health Referral Centre
PO Box 126

Bendigo 3552

 

Phone 5454 7059 or
          1300 733 581 (toll free)

Fax:    5454 7099 or
          1300 733 589 (toll free)

Approximate wait time for referred patients

Referrals are prioritised depending on the service required and the circumstances of the individual.

Location

Home Assessment and Rehabilitation Team (HART), Bendigo Health Anne Caudle Centre campus.

 

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