Wound Management (Regional)

What the clinic does	The service involves: 1. Supporting health services to improve wound management practices by providing: - Staff education - Help with the development of wound related forms, policies, procedures, guidelines and resource materials - Support staff to network and build clinician support systems. 2. Consultancy relating to specific clients - may be onsite or offsite depending on needs and availability. Offsite consultancy will involve communication using clinical photography, email and phone communication.
Clinic staff	Clinical nurse consultant
Eligibility	Clients from a high care public sector aged residential care service (PSRACS) or an active client of a district nursing service (DNS), where: • A wound is deteriorating • The wound has not healed for more than three months • The staff caring for their wound need specific education in order to deliver the care required • The staff caring for their wound are having difficulty co-ordinating the care plan across services • The staff caring for a patient’s wound are experiencing barriers when attempting to implement a care plan based on best practice. Referrals are NOT accepted from clients who are a community client with wounds being cared for primarily by : GPs or GP practice nurses • Low care aged residential care staff • Other low care residential care staff. Or who are currently a inpatient in an: • Acute hospital (public or private) • Rehabilitation / subacute unit • Hospital in the Home Program • Or are currently a resident in a private high care aged residential facility or a Hospital in the Home client.
Office contact details	Phone: 5454 8077 Fax: 5443 8005 Email: lhewitt@bendigohealth.org.au
Hours of operation	08:30am – 05:00pm, Mon to Fri
How to refer your patient	SCTT PLUS regional CNC referral form (Note: NOT required to complete sections C-F if internal services form is attached). Referral centre: Bendigo Health Referral Centre Bendigo Health PO Box 126 Bendigo 3552 Fax: 5454 7099 or 1300 733 589 toll free Phone: 5454 7059 or 1300 733 581 toll free When referring, please allow around two hours for an initial assessment and as the wound CNS does not see patients alone, ensure a nurse from your facility is free to accompany the wound CNC. The aim of the consultation is to build staff capacity, so education ‘in context’ is the major goal. Please attach any investigation results: blood tests (eg FBE, U&E, LFT, HbA1c), radiology results (eg angiogram, venous and/or arterial duplex ultrasound, x-ray/MRI screen for osteomyelitis). Email close-up photos of the wound itself to lhewitt@bendigohealth.org.au. Photo of wider area eg. legs if wound on lower limbs). Photo of used dressing with exudate visible.
Approximate wait time for referred patients	Rapid access is available according to need.
Clinic location	Bendigo: Anne Caudle Centre Campus. Regionally: Avoca, Boort, Castlemaine, Cohuna, Dingee, Dunolly, Echuca, Heathcote, Inglewood, Kerang, Kyabram, Kyneton, Lockington, Maldon, Manangatang, Maryborough, Mildura, Murrayville, Nyah West, Ouyen, Patchewollock, Pyramid Hill, Quambatook, Red Cliffs, Robinvale, Rochester, Rushworth, Sea Lake, Swan Hill or Underbool.

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