If you are a current inpatient please discuss your concerns with your treating team or person in charge of the ward you are on so the matter can be resolved now.
Anonymous feedback is welcome, you do not need to provide your details. However, without this information we may be unable to adequately investigate your concerns.
Please contact our Patient Feedback coordinator on 03 5454 9079 or [email protected] or fill out the online feedback form below.
In the first instance please contact Bendigo Health so that we can address your concerns. If you do not wish to contact us directly or we have not been able to resolve your concerns, you may wish to contact the following agencies who may be able to help you.
Health Complaints Commissioner 1300 582 113
Disability Services Commissioner 1800 677 342
Mental Health Complaints Commissioner 1800 246 054
Aged Care Complaints Commissioner 1800 550 552
Join the consumer network register
Bendigo Health are committed to working in partnership with consumers, families and carers to continue to improve our care and services. For more information click here.
Complaints about serious misconduct or corruption involving our staff or the hospital can be made directly to the Independent Broad-based Anti-Corruption Commission (IBAC).
For more information, click here.