Prior to Your Appointment

Please test your device set-up before your consultation

This can be done any time – but is very important to ensure that your equipment will work on the day.

You may consider a family member or friend assisting you with this.

Test Call

If you would like to know more about what you need to participate in a Telehealth consultation with your Specialist. Preparing for your Telehealth appointment.

Attending your appointment

If you have an appointment and are ready to attend your Telehealth appointment now, please click the name of the clinic you are attending:

Specialist Clinics

Diabetes Clinics/Education
Endocrinology Clinics
Fractures Clinic
Gastroenterology Clinic
General Surgery Clinics
ID Clinic (Infectious Diseases)
Insulin Pump Clinic
Medical Clinics
Opthalmology Clinics
Orthopaedic Clinics
Paediatric Medical Clinic
Paediatric Physiotherapy
Paediatric Surgical Clinic
PAR Physiotherapy Clinic
Plastic Surgery Clinic
Pre Admission Clinic
Renal Clinics
Respiratory Clinics
Upper Limb Clinic
Urology Clinics
Vascular Surgery Clinic

Allied Health

Cardiac Rehabilitation Clinic
Diabetes Clinic/Education
Speech Pathology Clinic
Nutrition & Dietetics Clinic
Physiotherapy Clinic
OWL Physiotherapy Clinic

Palliative Care

Palliative Care
Swan Hill Palliative Care

Cancer Clinics

oncology clinics
physiotherapy oncology clinics

Mental Health Services

BACMHT (Bendigo Adult Community Mental Health Team)
CAMHS (Child and Adolescent Mental Health)
Perinatal Emotional Mental Health
Youth Mental Health
Castlemaine Community Mental Health
OPCMH (Older Persons Community Mental Health)
Echuca Community Mental Health
Kyneton Community Mental Health
Maryborough Community Mental Health
Mental Health Tribunal
Swan Hill Community Mental Health Service

Cardiology Clinic

Community Services

Aged Care Assessment Services (ACAS)
Carer Support Service (CSS)
Community Allied Health Services (CAHS)
Community Care Services (CCS)
Hospital Admissions Risk Program (HARP)
Community Nursing Services
Community Wound CNC
Regional Community Continence Service
Regional Community Dementia Services
Regional Wounds Victoria CNC

Women's Health Clinics

Midwife Education Group
Midwife Services
Obstetrics & Gynaecology Clinics
Diabetes Clinic/Education

Breast Screen

Emergency Department


Pastoral Care

Rehabilitation Unit

CDAMS Clinic
Geriatric Medicine
Outpatient Rehabilitation Services (OPRS)
Victorian Paediatric Rehabilitation Service (VPRS)

Residential Care

BH Aged Care Facilities
RIR (Residential In-Reach)

Hospital in the Home (HITH)

Transition Care Program (TCP)

GEM@Home/Rehabilitation in the Home (RITH)

What is Telehealth?

To watch a video on what Telehealth is, click here

Telehealth is a consultation between a patient and a specialist, and will include the use of an audio and video connection via your computer, mobile phone or tablet. Family members or other health professionals, including your local General Practitioner, may also be involved in the Telehealth consultation. 

If you live in the Loddon Mallee region, have difficulty getting to your appointment with Bendigo Health, and live more than 15 kilometers from your closest specialist, a telehealth consultation with your Bendigo Health specialist may be a suitable option for you. 

Telehealth may not be suitable for all patients or appointments; your specialist may recommend and offer a Telehealth consultation if appropriate.

Video Call tips for Patients

In order to get the most out of your Telehealth consultation these important Video Call tips will assist you in achieving the best Telehealth outcomes.

Telehealth FAQs

Telehealth is the use of a Video Call between you and a Specialist Clinician to have your healthcare appointment from your home, work or General Practice. Click here to view Frequently Asked Questions. 

Health Direct for Staff


 Staff Login


Clinicians will need a login to access Health Direct. If you do not have an account login, email [email protected]

Staff resources and further telehealth information can be found on the staff intranet


External Link
Telehealth Brochure PDF
1.52 MB

Telehealth Brochure

This brochure explains details of Telehealth and how to access this service. 

Learn More