Prior to Your Appointment

Please test your device set-up before your consultation

This can be done any time – but is very important to ensure that your equipment will work on the day.

You may consider a family member or friend assisting you with this.

Test Call



Health Direct for Staff:


 Staff Login


Attending your appointment

If you have an appointment and are ready to attend your Telehealth appointment now, please click the name of the clinic you are attending:

Specialist Clinics 

Diabetes Clinics/Education
Endocrinology Clinics
Fractures Clinic
Gastroenterology Clinic
General Surgery Clinics
ID Clinic (Infectious Diseases)
Insulin Pump Clinic
Medical Clinics
Opthalmology Clinics
Orthopaedic Clinics
Paediatric Medical Clinic
Paediatric Physiotherapy
Paediatric Surgical Clinic
PAR Physiotherapy Clinic
Plastic Surgery Clinic
Pre Admission Clinic
Renal Clinics
Respiratory Clinics
Upper Limb Clinic
Urology Clinics
Vascular Surgery Clinic 

Allied Health  

Cardiac Rehabilitation Clinic
Diabetes Clinic/Education
Speech Pathology Clinic
Nutrition & Dietetics Clinic
Physiotherapy Clinic
OWL Physiotherapy Clinic


Palliative Care 

Palliative Care
Swan Hill Palliative Care 


Cancer Clinics 

oncology clinics
physiotherapy oncology clinics

Mental Health Services 

BACMHT (Bendigo Adult Community 
Mental Health Team)
CAMHS (Child and Adolescent Mental Health)
Perinatal Emotional Mental Health
Youth Mental Health
Castlemaine Community Mental Health
OPCMH (Older Persons Community Mental Health)
Echuca Community Mental Health
Kyneton Community Mental Health
Maryborough Community Mental Health
Mental Health Tribunal
Swan Hill Community Mental Health Service

Cardiology Clinic 


Community Services 

Aged Care Assessment Services (ACAS)
Carer Support Service (CSS)
Community Allied Health Services (CAHS)
Community Care Services (CCS)
Hospital Admissions Risk Program (HARP)
Community Nursing Services
Community Wound CNC
Regional Community Continence Service
Regional Community Dementia Services





Women's Health Clinics 

Midwife Education Group
Midwife Services
Obstetrics & Gynaecology Clinics
Diabetes Clinic/Education


Breast Screen 


Emergency Department 

Pastoral Care 


Rehabilitation Unit 

CDAMS Clinic
Geriatric Medicine
Outpatient Rehabilitation Services (OPRS)
Victorian Paediatric Rehabilitation Service (VPRS)


Residential Care 

BH Aged Care Facilities
RIR (Residential In-Reach)
TCP (Transition Care Programme)
































































What is Telehealth?

Telehealth is a consultation between a patient and a specialist, and will include the use of an audio and video connection via your computer, mobile phone or tablet. Family members or other health professionals, including your local General Practitioner, may also be involved in the Telehealth consultation. 

If you live in the Loddon Mallee region, have difficulty getting to your appointment with Bendigo Health, and live more than 15 kilometers from your closest specialist, a telehealth consultation with your Bendigo Health specialist may be a suitable option for you. 

Telehealth may not be suitable for all patients or appointments; your specialist may recommend and offer a Telehealth consultation if appropriate.

If you would like to know more about what you need to participate in a Telehealth consultation with your Specialist, Preparing for you Telehealth appointment.

Health Direct Instructions for Patients

Click and open patient instructions

Healthdirect User Guide for Patients

Telehealth FAQs

Telehealth is the use of a Video Call between you and a Specialist Clinician to have your healthcare appointment from your home, work or General Practice. Bendigo Health is currently trialling Telehealth with a select group of clinics and services. Click here to view Frequently Asked Questions. 

Staff Resources

Clinicians will need a login to access Healthdirect

Logging of support calls for the Healthdirect Video Call service.

For support during business hours (Monday - Friday, 9am – 5pm):

There are further resources and assistance available in the Healthdirect Resource Centre  to support you when using the Healthdirect Video Call service.


External Link
Telehealth Brochure PDF
117.94 KB

Telehealth Brochure

This brochure explains details of Telehealth and how to access this service. 

Learn more